Privacy Policy

1. Introduction

TechLuminix ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through the TechLuminix Referral Program (the "Platform"). This Privacy Policy explains what data we collect, how we use it, and the rights you have over your information.

2. Information We Collect

2.1 Information From Google Sign-In

When you sign in using Google OAuth, we receive the following from your Google account:

• Your full name
• Your email address
• Your profile picture
• A unique Google account identifier

We do not access your Gmail, Drive, Calendar, or any other Google services.

2.2 Information You Provide

When using the Platform, you may also provide:

• Phone number (optional)
• Payment details for withdrawals (bank, UPI, or PayPal)
• Client information when submitting leads
• Any communication you send to our support team

2.3 Client Data in Lead Submissions

When you submit a lead, you provide personal information about a potential client (name, email, phone, company). By submitting this information, you represent that you have the right to share it and that the client has a legitimate interest in TechLuminix services.

2.4 Automatically Collected Information

We automatically collect certain technical information when you use the Platform:

• IP address and general location
• Device type, browser, and operating system
• Pages visited and actions taken on the Platform
• Timestamps of sign-ins and activities

3. How We Use Your Information

We use your information to:

• Create and manage your referrer account
• Verify and process submitted leads
• Calculate and pay out commissions and bonuses
• Process withdrawal requests
• Enforce our warning and termination policies
• Send transactional emails (status updates, approvals, payouts)
• Maintain audit logs for security and compliance
• Improve the Platform and prevent abuse
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We share data only in these limited cases:

• Internal Team: TechLuminix employees and admins with a need to verify leads, process payouts, and manage the platform.
• Service Providers: Trusted third parties (hosting, database, email delivery, payment processors) that help us operate the Platform under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect the rights, safety, or property of TechLuminix or others.

5. Data Retention

We retain your data for the following periods:

• Active accounts: As long as your account remains active.
• Closed or terminated accounts: Up to 5 years, for legal, accounting, and audit purposes.
• Audit logs: Up to 2 years from the date of the action.
• Financial records: As required by applicable tax and financial regulations (typically 7 years in India).

6. Data Security

We implement industry-standard security practices to protect your data, including:

• Encrypted connections (HTTPS/TLS) for all data transmission
• Encrypted database storage for sensitive information
• OAuth-based authentication (no passwords stored)
• Role-based access controls for internal staff
• Regular security audits and monitoring

While we take these measures seriously, no system is 100% secure. If we ever detect a data breach affecting your information, we will notify you promptly.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correct: Update or correct inaccurate information in your account.
• Delete: Request deletion of your personal data, subject to our legal retention obligations.
• Export: Receive your data in a portable format.
• Opt out: Unsubscribe from non-essential emails at any time.

To exercise any of these rights, email support@techluminix.com.

8. Cookies & Tracking

We use essential cookies to keep you signed in and to remember your preferences. We do not use third-party advertising cookies or cross-site tracking. Session cookies are automatically deleted when you sign out.

9. Children's Privacy

The Platform is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided data to us, please contact us so we can delete it.

10. International Data Transfers

Our servers are primarily located in India. If you access the Platform from outside India, your data may be transferred to and processed in India under Indian data protection laws.

11. Third-Party Services

The Platform relies on the following trusted third-party services. Each has its own privacy policy, which we encourage you to review:

• Google OAuth— for authentication
• PostgreSQL hosting— for data storage
• Email service providers— for transactional emails
• Payment processors— for withdrawal payouts

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email and a prominent notice on the Platform. The "Last updated" date at the top of this page always reflects the most recent revision.

13. Contact Us

For privacy-related questions or requests, reach out to:

• Email: support@techluminix.com
• Company: TechLuminix